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Warranty

We offer a 1-year warranty on our products. And if you ever encounter an issue, please get in touch with us immediately so we can mend the situation as fast as possible. To be eligible of warranty service your product must meet the following criteria:

  1. Must be the original owner.
  2. Must be able to ship original product back. All shipping and handling will be covered by GO PUCK for Manufacturer Warranties*
  3. Must contact us prior to return.
*Domestic customers. International customers follow local laws and policies, contact us for details.

There are three easy steps to getting a replacement product:

  1. Complete our Warranty Form. To fill out online, click here. To print and fill out by hand, go to this form and email or fax it back to 1-855-440-7825 or email to sales@gopuck.com
  2. Return old battery to GO PUCK along with a copy of the original receipt or proof of purchase.

Download Form Here